Free Standard Shipping applies to all orders over $50.00 shipped to the lower 48 states. . Additional fees may arise when shipping via our preferred UPS/USPS method. We will contact you prior to shipping if that is the case.
Alaska and Hawaii
We prefer to use USPS, but if you need UPS service, you can leave us a note. Shipping is a flat rate of $25. Free shipping on orders over $300.
International Shipping Rates - US Postal Service:
United States Postal Service is our preferred method of shipment. Shipping costs are flat rate set at $35, however we reserve the right to charge more if cost is over $35 and will contact our customer prior to shipping. Free shipping on International orders over $500. All foreign orders require a phone number.
Return Policy and Repairs:
Package and return any regularly stocked, unused merchandise to us within 7 days for a full refund, credit, or exchange. All sale, clearance, and special order items may not be returned for any reason other than being defective. All defective merchandise must be returned to the manufacturer for their inspection. Therefore, we can only serve as the shipping agent in these matters.
As with our defective merchandise policy, we can only serve as the shipping agent where repairs are concerned. We cannot determine fault, enforce warranties or control the timeliness of repairs. Payment must accompany all repairs.
A copy of the receipt, packing slip, or invoice should accompany all returns. Include your request for a refund, exchange, or replacement. Return shipping charges must be paid by the customer.
Rods can be tested on lawns to make sure that it is the proper rod for you, but we are unable to accept a return if the rod has been damaged or has a dirty cork grip. Used reels will not be accepted for return.
Please try on waders and boots inside a clean house to insure a proper fit before using them for outdoor use. Used boots and waders will not be approved for return, exchange, or credit and will be promptly shipped back to you.
If you have any questions or potentially need a shipping option not available at checkout, just give us a call.
Ship all returns to:
TroutHunter - Returns
3327 North Highway 20
Island Park, ID 83249